Privacy Policy

How we collect, use, and protect your personal information

Our Commitment to Privacy

At Jaaz Markets Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data in compliance with applicable data protection regulations, including GDPR.

Effective Date:

Information We Collect

1. Personal Identification Information

  • •Full name, date of birth, nationality
  • •Contact information (email, phone number, address)
  • •Government-issued ID documents (passport, driver's license, national ID)
  • •Proof of address documents

2. Financial Information

  • •Bank account details and payment card information
  • •Trading account balances and transaction history
  • •Source of funds and wealth information (when required)

3. Technical and Usage Data

  • •IP address, browser type, and device information
  • •Login timestamps and access logs
  • •Cookies and similar tracking technologies
  • •Trading platform usage and activity data

How We Use Your Information

Account Management: To create and manage your trading account, verify your identity, and process transactions
Regulatory Compliance: To comply with KYC/AML regulations and prevent fraud, money laundering, and terrorist financing
Customer Service: To respond to your inquiries, provide support, and communicate important account information
Security: To monitor for suspicious activity, prevent unauthorized access, and protect your account
Service Improvement: To analyze usage patterns and improve our platform and services
Marketing: To send you promotional materials and trading updates (with your consent, where required)

How We Protect Your Data

Encryption

All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS encryption. Sensitive data at rest is also encrypted in our databases.

Access Controls

Access to personal data is restricted to authorized personnel only, based on the principle of least privilege. All access is logged and monitored.

Secure Storage

Personal data is stored on secure servers with multiple layers of protection including firewalls, intrusion detection systems, and regular security audits.

Regular Backups

Data is regularly backed up to secure, geographically distributed locations to ensure business continuity and data recovery capabilities.

Your Privacy Rights

Right to Access: You can request a copy of the personal data we hold about you
Right to Rectification: You can request correction of inaccurate or incomplete data
Right to Erasure: You can request deletion of your data (subject to legal retention requirements)
Right to Object: You can object to certain processing of your data, including marketing communications
Right to Data Portability: You can request your data in a structured, machine-readable format

When We Share Your Information

We do not sell your personal information to third parties. We may share your data only in the following circumstances:

  • •Service Providers: With trusted third-party service providers who assist in operating our platform (payment processors, KYC verification providers) under strict confidentiality agreements
  • •Legal Obligations: When required by law, court order, or regulatory authority
  • •Fraud Prevention: To prevent fraud, money laundering, or other illegal activities
  • •Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.

Essential Cookies: Required for website functionality and security (e.g., maintaining your login session)
Analytics Cookies: Help us understand how visitors use our website to improve services
Preference Cookies: Remember your settings and preferences for a better user experience

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality.

Exercise Your Privacy Rights

To exercise any of your privacy rights or if you have questions about how we handle your data, please contact our Data Protection Officer:

Email: privacy@jaazmarkets.com

We will respond to your request within 30 days.

Questions About Our Privacy Policy?

Contact us for clarification on how we protect your personal information

Email Privacy Team Back to Legal Documents

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