Legal terms governing your use of Jaaz Markets trading services
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Jaaz Markets Ltd. ("Company," "we," "our," or "us") governing your use of our trading services, platform, and website.
By registering for an account, accessing our platform, or using our services, you agree to be bound by these Terms, our Risk Disclosure Statement, Privacy Policy, and AML/KYC Policy. If you do not agree with any part of these Terms, you must not use our services.
1.1 Eligibility: You must be at least 18 years of age and legally capable of entering into binding contracts to open a trading account.
1.2 Verification: You agree to provide accurate, current, and complete information during registration and to maintain and update this information as necessary.
1.3 Identity Verification: We reserve the right to verify your identity through KYC procedures before approving your account for trading or processing withdrawals.
1.4 Restricted Jurisdictions: Our services are not available to residents of the United States, Cuba, Iraq, Myanmar, North Korea, Sudan, United Arab Emirates, and India.
2.1 Platform Access: We provide access to the MetaTrader 5 platform for trading various financial instruments including forex, commodities, indices, and cryptocurrencies.
2.2 Market Execution: Orders are executed at the best available market price. We do not guarantee specific execution prices and slippage may occur.
2.3 Trading Hours: Trading hours vary by instrument. You are responsible for being aware of trading hours for your chosen instruments.
2.4 Leverage: Leverage increases both potential profits and losses. You acknowledge understanding the risks associated with leveraged trading.
3.1 Deposits: All deposits must be made from sources in your own name. Third-party payments are not accepted.
3.2 Withdrawals: Withdrawal requests are processed within 24 hours on business days. Funds are returned to the original payment source when possible.
3.3 Fees: We do not charge deposit or withdrawal fees. However, your payment provider or bank may apply their own charges.
3.4 Currency Conversion: If currency conversion is required, the prevailing exchange rate at the time of transaction will apply.
4.1 Risk Awareness: You acknowledge that trading leveraged products involves substantial risk and you may lose some or all of your invested capital.
4.2 Independent Decisions: All trading decisions are made solely by you. We do not provide investment advice or recommendations.
4.3 Account Monitoring: You are responsible for monitoring your account, maintaining adequate margin, and managing your trading risks.
4.4 Stop-Out: Positions may be automatically closed if your margin level falls below 50% to protect against negative balance.
5.1 Platform Availability: While we strive for 99% uptime, we cannot guarantee uninterrupted access to the trading platform.
5.2 Technical Issues: We are not liable for losses resulting from technical failures, internet connection issues, or platform malfunctions beyond our control.
5.3 Security: You are responsible for maintaining the confidentiality of your login credentials and enabling two-factor authentication.
5.4 Unauthorized Access: You must immediately notify us of any unauthorized access to your account.
The following activities are strictly prohibited and may result in account termination:
7.1 By Client: You may close your account at any time by withdrawing all funds and submitting a written request to close your account.
7.2 By Company: We reserve the right to terminate your account if you violate these Terms, engage in prohibited activities, or for regulatory/legal reasons.
7.3 Dormant Accounts: Accounts with no trading activity for 12 months may be classified as dormant and subject to inactivity fees.
8.1 Trading Losses: We are not liable for any trading losses you incur. All trading decisions are made at your own risk.
8.2 Technical Failures: We are not liable for losses caused by platform downtime, connectivity issues, or technical problems beyond our reasonable control.
8.3 Third-Party Services: We are not responsible for failures or issues with third-party payment processors, banks, or service providers.
8.4 Maximum Liability: In any event, our total liability shall not exceed the amount of trading fees paid by you in the 12 months preceding the claim.
By creating an account or using our services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Risk Disclosure Statement, Privacy Policy, and AML/KYC Policy.
Contact our legal team for clarification on any terms or conditions
© Jaaz Markets Ltd. All rights reserved.
These Terms & Conditions are governed by the laws of Saint Lucia. Any disputes will be subject to the exclusive jurisdiction of the courts of Saint Lucia.